Service and reliability matter

Hello there and Happy Thanksgiving. I received this email from a long term customer of ours this morning. A bit of a background here, this person placed a blanket purchase order for 3000 pair of our NM-7 in polished nickel back in April. Deliveries were 300 pair at various roughly once a month from then until Monday of this week. The first delivery and last delivery were for 600 pair. Here is what they wrote:

Good morning Orion!

Have just received the last of PO xxxx

I want to thank you for your vigilance in getting this accomplished

With such accuracy.


As we discussed before I don’t have many vendors

That could have done this so flawlessly!


Hope we both get the opportunity to do it again soon!


And more importantly

I hope you and your family have

The most wonderful Thanksgiving ever!!!



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